SupportCandy Schedule Tickets 3.1.2
SupportCandy Schedule Tickets lets you auto-create repeating tickets for tasks on a schedule, saving you time and keeping workflows consistent. It’s a flexible WordPress solution that supports custom ticket fields to match your exact needs, with easy setup and reliable automation. Perfect for streamlined task management and consistent support workflows—explore it today.
Description
SupportCandy Schedule Tickets is a WordPress plugin that helps you automatically create repeating support tickets for recurring tasks. Instead of manually raising tickets every X days or months, you can schedule ticket creation to match your workflow needs. It’s designed to keep support processes consistent and reduce the risk of forgetting routine requests. With custom ticket fields, you can capture the exact information your team requires for each scheduled task. Built to work within a SupportCandy-based WordPress setup, it focuses on reliable automation and straightforward configuration.
Main Features
- Scheduled recurring tickets — Automatically generates tickets on a defined timetable.
- Custom repeat intervals — Create tickets based on your chosen X days or months pattern.
- Task-based automation — Links recurring ticket creation to repeatable tasks in your process.
- Custom ticket fields — Add tailored fields so each scheduled ticket matches your requirements.
- Flexible ticket templates — Define the ticket data that should be reused for each cycle.
- Easy setup — Configure schedules and fields directly in your WordPress workflow.
- Reliable automation — Keeps scheduled ticket generation consistent over time.
- Workflow consistency — Ensures routine requests are created in the same structured way.
Benefits
- Saves time — Reduces manual work by auto-creating tickets on schedule.
- Prevents missed tasks — Helps ensure recurring items are handled consistently.
- More accurate ticket data — Custom fields keep each ticket aligned with your process.
- Better team workflow — Standardized ticket creation improves internal handling of routine work.
- Fewer process variations — Using repeat schedules keeps ticket setup uniform across cycles.
Who is it suitable for?
- Support teams using SupportCandy on WordPress
- WooCommerce store operations that manage recurring customer or admin tasks
- Agencies running repeatable client support workflows
- Content teams with scheduled reviews, updates, or requests
- Managed service providers handling regular maintenance tickets
- Website owners who need consistent ticket intake without manual scheduling
