SupportCandy Gravity Form Integration 3.1.7
SupportCandy Gravity Form Integration turns Gravity Forms submissions into SupportCandy tickets across multiple forms, streamlining your support workflow. As a WordPress plugin, it delivers effortless, scalable ticketing with one-click integration and centralized issues. Ideal for faster response times and better customer support—explore how it fits your site today.
Description
SupportCandy Gravity Form Integration is a WordPress plugin that connects Gravity Forms with SupportCandy, turning form submissions into support tickets automatically. Instead of manually creating and routing issues, your team can rely on a single workflow that listens for submissions across multiple Gravity Forms. Each time an integrated form is submitted, a new ticket is generated in SupportCandy, helping you keep requests organized from the moment they arrive.
This integration is designed for sites already using Gravity Forms and a SupportCandy-driven ticketing process. By centralizing new issues inside SupportCandy, it reduces the time spent copying details, improving consistency across incoming support requests.
Main Features
- Gravity Forms to SupportCandy sync — Automatically creates SupportCandy tickets from Gravity Form submissions.
- Multiple form integration — Connect several Gravity Forms to the same SupportCandy ticketing flow.
- New ticket per submission — Generates a ticket whenever an integrated form is submitted.
- Centralized issue tracking — Keeps all incoming form requests in one SupportCandy inbox.
- Streamlined setup on WordPress — Works inside your existing WordPress environment alongside Gravity Forms and SupportCandy.
- Workflow automation — Reduces manual steps between receiving a request and starting a support conversation.
- Scalable request intake — Supports ongoing growth by handling submissions across the forms you use.
Benefits
- Faster ticket creation — Submissions become tickets immediately, improving response timing.
- Less manual work — Removes the need to copy requests into SupportCandy.
- More consistent information — Keeps ticket intake aligned with what users submit through Gravity Forms.
- Better organization — Centralizes issues in SupportCandy for easier triage.
- Improved UX — Customers experience a smoother path from form submit to support handling.
Who is it suitable for?
- Support teams running ticketing with SupportCandy on WordPress
- Websites using Gravity Forms for contact, requests, or onboarding
- WooCommerce stores that rely on form-based customer inquiries
- Agencies managing multiple client support workflows
- Online services and SaaS sites capturing requests via web forms
- Education and membership sites that need structured support intake
