Support System takes your service from good to GREAT by adding a support ticket system complete with FAQ.
Quickly set up a full-featured FAQ and reliable ticketing system for your users. Bring the foundations of incredible support to your site or network.
Loads of Features for Top-tier Support
Support System is packed with everything you need to provide VIP service to your users.
Easy-to-use interface for viewing and answering tickets
Email notifications when new tickets arrive
Assign tickets to specific team members/staff
Fully functional editor lets you include styles and images in your responses
Users get a handy built-in Dashboard menu that allows them to view, create and submit tickets
Tickets status tracking
Create an FAQ area where users can find and vote on existing answers
Embed media (like helpful videos) in your FAQs
Fully integrates with Pro Sites so you can make support a premium feature
Powerful Multisite integration