Our business hours are Monday to Friday from 10:00 am to 6:00 pm (GMT-8), any request made outside these hours will be answered until next business day. Updates can take 24 to 48 hours. Support provided is for product installation. Please be aware of possible time zone differences when waiting for our reply.
Updates:
- On a standalone item, you will get lifetime updates. If you choose a membership, updates and access to your items will be available as long as your membership is active.
- We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product.
- We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.
- If you have any question or need help installing products purchased on our website, please don’t hesitate to contact us.
- Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.
- We don’t offer any additional author services like author’s support and license keys and we are not affiliated or in any way related to third-party developers or trademark owners. If you want to know more about GNU / GPL License, CLICK HERE.
