Facebook Customer Chat for WordPress 2.2.5

Version
2.2.5
Updated
May 03, 2023
Status
Developer
Envato Elements
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Facebook Customer Chat for WordPress 2.2.5
Facebook Customer Chat for WordPress lets you bring Facebook Messenger directly to your site, so customers can chat with your business anytime with a familiar, rich-media experience. It’s easy to install, highly customizable (colors, tooltip, and placement), and works across pages, boosting engagement and conversions. Type: WordPress
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Description

Facebook Customer Chat for WordPress adds Facebook Messenger directly to your website, so visitors can message your business without leaving the page. It brings a familiar, rich-media chat experience to WordPress sites built with themes and page builders like Elementor.

The plugin helps you solve common engagement gaps by making it easier for users to start a conversation from the exact pages where they need support or information. With flexible display controls (including role, device, and page targeting) and UI customization such as colors, tooltip text, and placement, you can match the chat widget to your site layout and goals.

Main Features

  • Direct Facebook Messenger integration — Embed the Messenger chat experience on your WordPress site.
  • Role-based chat visibility — Display the live chat for logged-in users, non-logged-in users, or both.
  • Device-based targeting — Show the chat on desktop, mobile, or both.
  • Page and category targeting — Enable chat on specific pages and categories.
  • Sitewide with exclusions — Turn chat on globally while excluding selected pages.
  • Custom chat UI color — Adjust the Messenger chat appearance to better fit your theme.
  • Tooltip with custom text — Add a tooltip to the native Facebook chat button using your own message.
  • Right-side placement — Position the Messenger chat on the right side of the screen.

Benefits

  • Higher engagement — Encourage visitors to ask questions while browsing key WordPress pages.
  • Better UX — Show chat only when it’s relevant for the visitor’s role and device type.
  • More consistent branding — Match chat colors and placement with your theme and layout for a unified experience.
  • Improved clarity — Use tooltips with custom text to set expectations before users open Messenger.
  • Conversion support — Reduce friction for shoppers and leads by enabling quick messaging from your site.

Who is it suitable for?

  • WooCommerce stores that want real-time product and order questions answered
  • Business websites built on WordPress themes and Elementor pages
  • Agencies managing multiple client landing pages and content sections
  • Lead-generation sites that route visitors to Messenger from specific pages
  • Support-focused blogs and communities needing fast visitor communication
  • Online brands that want a consistent chat presence across most site pages