Churnly 1.0.10 – Automatically Reduce Your Customer Churn
Description
Churnly is a WordPress plugin designed to reduce involuntary customer churn caused by expiring credit and debit cards. It automates reminder emails so your recurring customers can renew their payment details before a card runs out. By keeping billing information up to date, Churnly helps protect revenue that would otherwise be lost to failed renewals. It integrates with WooCommerce and Easy Digital Downloads (EDD) so recurring subscriptions keep moving with less manual effort.
Churnly can also help you recapture failed recurring payments through a streamlined, automated process. For store owners managing subscriptions, this means fewer interruptions, smoother renewal cycles, and better outcomes from existing customers—without changing your checkout setup.
Main Features
- Automatic card expiry reminders — Schedules email reminders ahead of expiring credit/debit cards.
- WooCommerce recurring support — Works with subscription payments managed in WooCommerce.
- Easy Digital Downloads (EDD) support — Integrates with EDD recurring payments to reach subscribers before renewal.
- Customer-specific renewal prompts — Sends reminders to customers who are actively subscribed under recurring billing.
- Automated recapture for failed renewals — Helps recover revenue when recurring payments fail due to card expiration.
- Churn reduction focus — Targets involuntary churn by addressing the root cause before it impacts renewals.
- WordPress admin setup — Configurable within the WordPress dashboard for straightforward operation.
- Fully automated reminder flow — Runs the reminder process without requiring manual outreach each cycle.
Benefits
- Higher renewal revenue — Increases the chance that recurring charges succeed, improving conversion of renewals.
- Fewer involuntary churn events — Reduces customer cancellations caused by expiring payment methods.
- Recovered failed payments — Improves outcomes by addressing failed renewals through automation.
- Better customer experience — Provides timely, proactive reminders instead of last-minute billing issues.
- Less manual work — Automates outreach for subscribers across WooCommerce and EDD recurring plans.
Who is it suitable for?
- WooCommerce store owners running subscription or recurring billing
- Easy Digital Downloads sites with recurring payment customers
- Membership and content platforms managing ongoing renewals
- Agencies supporting multiple WordPress subscription clients
- Online businesses focused on retaining subscribers and preventing involuntary churn