Bookly Customer Information 4.0
Bookly Customer Information is a Wordpress add-on that lets you create multiple custom fields to gather extra client details right at the booking form. Boost your customer profiles with richer data and smoother personalized service, improving future bookings. Plus, easy integration and flexible field types make it a smart, lightweight choice.
Description
Bookly Customer Information is a WordPress add-on designed for booking forms that need more than basic contact details. It lets you create multiple custom fields to capture extra information from clients during the booking flow. These fields appear at the Details step, so customers can provide relevant data at the right moment. After submission, the custom information is added to the customer profile, helping you build richer records for future interactions. The result is a smoother, more personalized booking experience with clean, structured data.
Main Features
- Multiple custom fields — Add several pieces of client information within a single booking form.
- Multiple field types — Use different custom field formats to match the kind of data you collect.
- Details step display — Show your fields at the Details step in the booking form.
- Customer profile storage — Save the submitted custom information to the customer profile automatically.
- Richer client data — Collect additional context beyond name and email for better follow-up.
- Booking-form integration — Works alongside Bookly booking steps to keep the flow consistent.
- Lightweight add-on approach — Extends functionality without requiring you to rebuild your booking setup.
Benefits
- Better personalization — Use stored details to tailor communication for each client.
- Improved data quality — Structured fields reduce missing or unorganized information.
- Faster planning — Gather needed specifics during booking, so you’re prepared before the appointment.
- Smoother UX — Customers enter information in a dedicated booking step, reducing friction.
- More useful profiles — Keep all extra client data attached to the customer profile for later use.
Who is it suitable for?
- WooCommerce store owners using Bookly for appointment or service bookings
- Service businesses that need extra client context during booking
- Freelancers and consultants managing repeat customers
- Agencies coordinating multiple client requirements
- Local businesses that want to standardize intake information
- Websites with booking-based funnels where more profile data is needed