Gravity Forms NPS Survey Add-On 0.1.0-alpha.1

Version
0.1.0-alpha.1
Updated
Oct 05, 2026
Status
AU READY
Developer
Gravity Forms
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Gravity Forms NPS Survey Add-On 0.1.0-alpha.1
Use Gravity Forms NPS Survey Add-On to run Net Promoter Score (NPS) feedback surveys within your WordPress site. As a survey plugin for Gravity Forms, it helps you capture customer ratings, identify promoters and detractors, and streamline results review. Improve response quality with a clean, purpose-built workflow from form submission to insights.
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Description

The Gravity Forms NPS Survey Add-On is a WordPress plugin that extends Gravity Forms with a ready-to-use Net Promoter Score (NPS) survey format. It helps you collect customer and user feedback using the 0–10 rating model and translate responses into meaningful promoter, passive, and detractor groups. Instead of building an NPS flow from scratch, you can add an NPS question to your Gravity Forms forms and capture insights with consistent structure.

For teams running sites with Gravity Forms—such as WooCommerce stores, marketing pages built with Elementor, or content-driven brands—the add-on supports smoother feedback collection and cleaner entry data. You can route responses through Gravity Forms notifications and confirmations, making it easier to respond to feedback and track satisfaction trends over time.

Main Features

  • NPS rating field setup — Adds the core 0–10 rating question for Net Promoter Score surveys.
  • Promoters, passives, detractors grouping — Classifies responses into standard NPS categories based on score.
  • Automated NPS score breakdown — Structures stored answers so you can interpret results consistently across entries.
  • Works with Gravity Forms entries — Saves NPS responses in the same entry workflow you already use.
  • Form compatibility — Use the NPS add-on within existing Gravity Forms forms and pages.
  • Notification and confirmation support — Lets you align NPS collection with Gravity Forms notifications and confirmations.
  • Configurable survey behavior — Adjusts how the NPS question is presented inside your form.

Benefits

  • Faster feedback collection — Deploy NPS surveys without rebuilding the question logic manually.
  • Better data consistency — Standardizes how scores are categorized, improving comparability over time.
  • Higher-quality insights — Promoter/passive/detractor grouping makes trends easier to spot.
  • Improved UX for respondents — Keep the survey experience focused on a single, familiar rating scale.
  • Smoother site integration — Use the add-on directly within your existing Gravity Forms setup on WordPress.

Who is it suitable for?

  • WooCommerce stores collecting customer satisfaction feedback
  • Marketing teams running WordPress lead and feedback forms with Gravity Forms
  • Agencies that build client sites with Gravity Forms and Elementor
  • Product teams tracking user sentiment across ongoing releases
  • Service businesses using web forms to improve customer experience
  • Content and community sites that want structured audience feedback