SupportCandy Export Ticket 3.1.6

Version
3.1.6
Updated
Mar 23, 2026
Developer
SupportCandy
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SupportCandy Export Ticket 3.1.6
SupportCandy Export Ticket lets you export your support tickets as CSV from the ticket list, including all fields visible there. This WordPress plugin delivers fast, complete data for reporting and analysis with an easy export flow and solid compatibility, making data-driven support decisions effortless.
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Description

SupportCandy Export Ticket is a WordPress plugin add-on that lets you export support tickets as a CSV file directly from the SupportCandy ticket list. It addresses the common problem of needing reliable ticket data for reporting and analysis without copying rows manually. The export captures the fields available in your ticket list so you can review trends, statuses, and key attributes in spreadsheets. It’s designed to fit the existing admin workflow, keeping the process straightforward for teams using WordPress and SupportCandy.

Main Features

  • CSV export from ticket list — Exports tickets in CSV format from the SupportCandy ticket listing screen.
  • Includes list fields — Exports all fields available for the ticket list, matching what you see in the list view.
  • Exports even hidden list columns — Outputs fields available for the ticket list even when they are not set as visible columns.
  • Field-complete reporting — Provides a complete dataset for analyzing ticket activity, attributes, and outcomes.
  • Clear export scope — Exports ticket list data only, without extra content like attachments, replies, or full descriptions.
  • WordPress admin workflow — Uses the existing WordPress back-end flow to keep exporting simple for non-technical staff.
  • Spreadsheet-ready output — Produces a structured CSV that can be opened in Excel, Google Sheets, or BI tools.

Benefits

  • Less manual work — Reduces time spent copying ticket data into spreadsheets.
  • Better insights — Enables faster reporting on ticket volume, categories, and status changes.
  • Consistent data — Uses the ticket list fields to keep exports aligned with how teams review tickets.
  • Smarter support decisions — Helps identify patterns that improve processes and response planning.
  • Sharing made easier — Provides clean CSV files that stakeholders can review and compare over time.

Who is it suitable for?

  • SupportCandy users who need periodic ticket reporting.
  • Customer support managers tracking KPIs and ticket trends.
  • Agencies handling multiple WordPress sites with SupportCandy.
  • Operations teams preparing spreadsheets for analytics and reviews.
  • Teams that connect exported CSV data to dashboards or BI workflows.
  • Site owners who want a simple, list-based export process inside WordPress.