Bookly Customer Groups 4.2
Bookly Customer Groups lets you easily create and manage customer groups in Bookly, enabling tailored booking rules, pricing, and service visibility for each group. As a WordPress plugin, it lets you personalize pricing and promotions, improve client segmentation, and show only relevant services.
Description
Bookly Customer Groups is a WordPress plugin add-on for Bookly that helps you organize your clients into meaningful groups. Instead of treating every booking the same, it lets you define group-based rules that affect how bookings are processed.
With this plugin, you can tailor pricing, control which services appear in the Bookly booking form, and apply unique limitations or exclusive promotions per group. It’s especially useful when you need consistent segmentation across staff, appointment types, or customer categories.
Main Features
- Create and manage customer groups — Organize clients into separate groups for targeted booking behavior.
- Group-based booking rules — Apply different processing rules depending on the customer group.
- Customized pricing per group — Set specific pricing for appointments offered to each group.
- Service visibility controls — Show only relevant services in the Bookly booking form for each group.
- Unique limitations for groups — Apply group-specific restrictions to match your booking policies.
- Exclusive promotions — Offer tailored promotions to selected customer groups.
- Cleaner client segmentation — Keep categories organized so your team can manage bookings more efficiently.
- Works within the Bookly booking flow — Configure behavior without replacing your existing Bookly setup.
Benefits
- Higher booking relevance — Only the appropriate services and options are shown to each group.
- More accurate pricing — Reduce pricing mismatches by aligning costs with customer group rules.
- Better customer experience — Clients see appointments and promotions intended for them.
- Improved operational control — Limit or adjust booking behavior without manual handling.
- Stronger segmentation strategy — Support targeted campaigns and workflows through organized groups.
Who is it suitable for?
- Beauty salons and barbers using Bookly for appointments
- Clinics, dental practices, and wellness providers
- Coaching services offering different packages or tiers
- Agencies managing bookings for multiple client categories
- Organizations running member-only or referral-based appointment policies
